Information We Collect

When you submit an enquiry, we collect the contact details and study-related information that you voluntarily provide. We may also collect limited technical information, such as a one-way IP address hash, browser information and the webpage from which your enquiry originated.

Any information entered into our tuition planner remains stored within your browser unless you specifically choose to send your completed plan to us. If you choose to submit it, we may retain the information provided, together with a record of the generated plan and evidence of your consent to follow-up.

If you create an account, we may also hold information relating to your profile, lessons, bookings, resources and payments where this is necessary to provide and administer our services.

How We Use Your Information

We may use your personal information to:

• Respond to enquiries and requests for information.
• Identify and match you with an appropriate tutor.
• Provide and manage tutoring services.
• Administer accounts, lessons, bookings and payments.
• Maintain appropriate records relating to our services.
• Comply with applicable legal and regulatory obligations.
• Send occasional marketing communications where you have expressly chosen to receive them.

Lawful Basis and Consent

Depending on the circumstances, we process personal information on the basis that it is necessary to respond to a request you have made, perform a contract, pursue our legitimate interests or comply with a legal obligation.

Where you have opted in to receive marketing communications, we rely on your consent. You may withdraw your marketing consent at any time.

Sharing and Storage of Information

We work with selected third-party service providers where necessary to operate and support our services. These may include providers of hosting, authentication, file storage, calendar management and communications services.

Access to personal information is restricted according to appropriate roles and responsibilities. We do not sell your personal information to third parties.

Your Rights

Subject to applicable data protection laws and the circumstances of your request, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Ask us to restrict certain processing activities.
• Object to particular uses of your information.
• Withdraw consent where processing is based on consent.

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About These Terms

These terms explain the basis on which SQE Law Tuition provides enquiry, tutor-matching and tutoring administration services.

Details relating to your tutor, applicable fees, cancellation arrangements and individual session terms will be communicated and confirmed before tutoring services commence.

Educational Support

Our tutoring services are intended to support learning, academic development and assessment preparation. Tutoring does not guarantee any particular grade, examination result, qualification, university admission decision or professional outcome.

Students remain responsible for their own academic work and must comply with all applicable institutional policies, examination requirements and academic-integrity rules.

Appropriate Use of the Service

You agree to use our services appropriately and lawfully. You must not:

• Submit work that is not your own as your own.
• Use our services to circumvent academic-integrity or assessment requirements.
• Access or attempt to access another person’s account without authorisation.
• Interfere with the security, functionality or availability of our platform or services.

Sessions, Fees and Cancellation

The applicable session rate, payment arrangements and any cancellation or rescheduling terms will be clearly communicated when a tutoring arrangement is proposed.

Please do not make any payment until the relevant tutoring, pricing and payment details have been confirmed.